At WalletWorx we protect the personal information of all users who access our websites or services through any mobile application, platform or device (collectively, the “Services”).
This privacy notice (“Privacy Notice”) explains how WalletWorx, our and licensees collect, share, and use your personal information. You’ll also find information about how you can exercise your privacy rights.
By using our Services you agree to Walletworx using your personal information as described in this Privacy Notice.
The terms “we”, “us” or “our” are each intended as reference to walletworx.app and portal.walletworx.app. The term “you” refers to consumers who request or uses Services, and Merchants, marketplace participants or such like who offers their services to consumers through the use of the Services (collectively “Business Partners”) as may be relevant.
Here are the broad categories of personal information that we may collect about you and the reasons why:
A.Information that you provide voluntarily:
Certain parts of our Services may ask you to provide personal information voluntarily e.g:
This allows us to-
We also collect-
This allows us to-
B.Information that we collect automatically
When you access our Services, we may collect certain information automatically from your device. In some countries, including countries in Europe, this information may be considered personal information under applicable data protection laws. For instance:
We collect Activity Information so that we can:
This allows us to-
C. Information that we obtain from third party sources.
From time to time, we may receive personal information from third party sources, including advertising networks and social media platforms like Facebook, but only where we have checked that these third parties either have your consent to process the information or are otherwise legally permitted or required to share your personal information with us.
This may include Analytics reports and market research surveys:
We may share your personal information with the following recipients (and whenever we do, we will ensure that we have appropriate security and contractual safeguards in place to protect it):
WalletWorx will always make sure we have a legal basis to collect and use your personal information. The legal basis we rely on will change depending on the type of information and the context in which we collect it.
Our main reason for collecting and using your personal information is to perform our contract with you (i.e. to make sure you get to use the Service at the level expected), but we may also process it where it is in our legitimate business interests to do so.
We may transfer your personal information to countries outside the one in which you are resident to other countries where WalletWorx or our service providers have operations. The data protection laws of these countries may differ from the laws of your country but WalletWorx takes care to implement appropriate safeguards to protect your personal information in those countries in accordance with this Privacy Notice.
We place great importance on keeping your personal information safe and secure. As such, we put in place appropriate technical and organisational measures / industry standard technology to protect it
from unauthorised access and unlawful processing, accidental loss, destruction and damage.
The security measures we use are designed to provide a level of protection security appropriate to the risk of processing your personal information. Where you have chosen a password which allows you to access certain parts of the Services, you are responsible for keeping this password confidential. We advise you not to share your password with anyone and to use a unique password for our Services. You will be liable for all transactions processed using your account. We will not be liable for any unauthorised transactions entered into using your name and password.
WalletWorx will retain your personal information for no longer than is necessary to fulfil the purposes described in this Privacy Notice, and where we have an ongoing legitimate business need to do so (for example, while you hold an account with us or to enable us to meet our legal, tax or accounting obligations). We may also retain certain elements of your personal information for a period after you delete or deactivate your account for our legitimate operations such as record keeping and to comply with our legal obligations. Whenever we retain your information we will do so in compliance with applicable laws.
If you object to us processing certain categories of your personal information (including in relation to receiving marketing communications from us or any third party including a Business Partner), we will retain a record of your objection to the processing of your information so that we can continue to respect your wishes. Should you chose to do so, you acknowledge that the Service may be impacted by your decision to restrict such processing.
We will destroy or permanently anonymise your personal information at the point that we no longer need to process it for our ongoing legitimate business needs or for any legal reason. If this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store it and isolate it from any further processing until deletion is possible.
You can access your account at any time to review and update your personal information. You can
also contact us to ask us to delete your personal information, restrict its processing or request that it be ported to a third party. You also have the right to unsubscribe from the marketing communications we send you by using the unsubscribe functionality in any marketing communication you receive from us or by amending your profile accordingly.
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates or to any number of websites that may offer useful information to our visitors. We provide these links to you only as a convenience and the inclusion of any link does not imply endorsement of the relevant website by WalletWorx. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies or those linked websites. Please check these policies before you submit any personal information to such websites.
We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have any questions or concerns about this Privacy Notice and WalletWorx’s privacy practices, please contact us on firstname.lastname@example.org.